🔒 nibajee Privacy Policy - Our commitment to protecting your data

1. Introduction and our commitment

Welcome to Nibajee. This privacy policy explains how Nibajee collects, uses, processes, and protects your personal information when you use our website and services. We are committed to complying with international data protection laws and GDPR (General Data Protection Regulation) and respect your privacy rights.

Nibajee, as a responsible online gaming operator, believes your personal data should remain under your control. This privacy policy provides you with complete transparency about what information we collect, why we collect it, and how it is used. By using the Nibajee platform, you accept the terms of this privacy policy. If you do not agree with any part of this policy, please discontinue using our services.

2. What information we collect

Nibajee collects various types of personal and technical information to provide you with the best service and fulfill regulatory requirements. We only collect information necessary for providing our services and as legally required. During registration and account creation on the Nibajee platform, we collect the following information from you:

2.1 Personal identification information

• Full name, date of birth, nationality and gender
• Email address and phone number for communication
• Full residential address for verification purposes
• Government-issued ID number (passport, national ID card, driving license)
• Scan or photo of identity document for KYC verification

2.2 Financial and payment information

• Bank account details and Mobile Banking information
• Credit card or debit card number (last four digits retained)
• Transaction history, deposit and withdrawal records
• Payment provider transaction ID

2.3 Account and gameplay information

• Username, password (encrypted), and security question
• Betting history, games played, win and loss records
• Bonus claim and promotion usage data
• Customer Support contact and chat logs

2.4 Technical and usage data

• IP address, browser type and version
• Device information (operating system, screen resolution)
• Data collected from Cookies and Tracking Technology
• Site navigation patterns and session duration

3. Why and how we use your information

Nibajee uses your personal information only for legitimate and transparent purposes. Our data processing activities are based on legal grounds recognized by GDPR and other data protection laws. Nibajee uses your information for the following purposes:

3.1 Fulfilling legal obligations

Nibajee is legally obligated to comply with international gaming regulatory requirements. This includes Anti-Money Laundering (AML) checks, prevention of terrorism financing, and implementation of responsible gaming policies. We retain your information and share it with regulatory bodies and law enforcement agencies when necessary. Nibajee also maintains records of your winnings and transactions for tax compliance and financial reporting.

4. Cookies and tracking technology

The Nibajee website uses cookies and other tracking technologies to enhance your browsing experience and monitor site performance. Cookies are small text files stored on your device when you visit our site. Nibajee uses different types of cookies:

• Essential cookies: The Nibajee website will not function properly without these cookies. They maintain your login session and ensure security.
• Performance Cookies: Used to analyze our site functionality and improve user experience.
• Functional Cookies: Helps remember your preferences and settings such as language and region.
• Targeting Cookies: Used to show relevant ads and promotions based on your interests.

You can control and delete cookies from your browser settings. However, note that disabling cookies may cause some Nibajee features to not work properly. We use third-party analytics services such as Google Analytics to understand our website traffic and user behavior.

5. Information sharing and third-party disclosure

Nibajee does not sell or rent your personal information to third parties. However, to provide our services and fulfill legal obligations, we share your information with trusted third-party service providers in specific circumstances. Nibajee may disclose your data in the following cases:

Third Party Types	Shared Information	Purpose
Payment Processors	Name, account number, transaction amount	Deposit and Withdrawal Processing
Game Providers	Username, betting data	Game content and Live Casino provision
Verification Services	ID document, proof of address	KYC and age verification
Regulatory Authorities	Complete account data	Licensing and Compliance
Marketing Partners	Email, preferences	Promotional Offers and Newsletters

6. Data security and encryption

Nibajee applies industry-leading security measures to protect your personal information. We use advanced technical and organizational measures to protect against unauthorized access, data leaks, loss, or alteration. The Nibajee platform uses the following security technologies:

• SSL/TLS encryption: All data transmission between your browser and Nibajee servers is protected by 256-bit SSL encryption.
• Firewall Protection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Data Encryption: Sensitive data such as passwords and payment information is stored in encrypted format.
• Access control: Only authorized nibajee employees can access your data on a need-to-know basis.
• Regular Security Audits: Third-party security specialists regularly review and test our systems.

7. Your privacy rights

As a Nibajee user, you have specific privacy rights protected by GDPR and other data protection laws. You can exercise these rights at any time by contacting Nibajee customer support. Your key rights are:

• Right to access: You have the right to know what personal data Nibajee holds about you and to receive a copy of that data.
• Right to rectification: If your information is incorrect or incomplete, you may request to update or correct it.
• Right to Deletion: In certain circumstances you may request deletion of your personal data (Right to be Forgotten).
• Right to Restrict Processing: You can request to restrict the processing of your data in certain circumstances.
• Data Portability Rights: You have the right to receive your data in a structured, machine-readable format and transfer it to another service provider.
• Right to object: You can object to certain types of data processing, such as for marketing purposes.
• Right to object to automated decisions: You have the right to object to decisions based entirely on automated processing.

To exercise your rights, email Nibajee customer support or make changes through your account settings. We will process your request within 30 days and notify you if there is any delay.

8. Data retention and deletion

Nibajee retains your personal information only as long as necessary to fulfill its intended purpose or as legally required. Our data retention policy complies with industry standards and regulatory requirements. Generally, Nibajee follows these retention periods:

• Active account data is retained as long as the account remains open.
• Closed account data is retained for 5 to 7 years to meet regulatory and legal requirements.
• Transaction and betting records are retained for up to 10 years for anti-money laundering compliance.
• Marketing communication data is deleted immediately after you unsubscribe.
• Cookies and tracking data are automatically deleted after 12 months.

When retention periods expire, nibajee securely deletes or anonymizes your personal data so you can no longer be identified. You may request account closure and data deletion at any time, but we may be obliged to retain certain information for regulatory requirements.

9. International data transfers

Nibajee is an international online gaming platform operating in multiple countries. Your personal information may be stored and processed on servers located outside Bangladesh where data protection laws may differ. Nibajee ensures that all international data transfers are conducted with appropriate security safeguards.

When your data is transferred outside the European Economic Area (EEA) or other regions, nibajee implements the following safeguards:

• Standard Contractual Clauses (SCC) approved by the European Commission
• Data Processing Agreements with third-party service providers
• Data transfer to countries with adequacy decisions
• Binding Corporate Rules within the nibajee Group companies

10. Children's privacy protection

Nibajee does not knowingly collect personal information from anyone under 18 years of age. Our services are designed exclusively for adults and we enforce strict age verification processes. If we learn that a minor has provided us with personal information, Nibajee will immediately suspend that account and delete all associated data.

Parents and guardians are responsible for monitoring their children's online activities and ensuring they do not access age-restricted sites. If you believe a minor has created an account on Nibajee, please inform us immediately.

11. Marketing communications and unsubscribe

Nibajee may send you promotional offers, bonuses, newsletters, and other marketing materials if you have consented to receive such communications. We communicate via email, SMS, push notifications, and through your account. Nibajee marketing communications always aim to be relevant and personalized based on your interests and gaming preferences.

You have the right to unsubscribe from marketing communications at any time. You can unsubscribe in the following ways:

• Click the "Unsubscribe" link at the bottom of our emails
• Go to your Nibajee account settings and change communication preferences
• Contact Customer Support and request to unsubscribe
• Reply "STOP" for SMS

Note that unsubscribing from marketing communications will not stop nibajee from sending you important account-related notifications such as transaction confirmations, security alerts and policy updates.

12. Data breach notification

While Nibajee makes every effort to keep your data secure, no system is completely safe. If a data breach occurs that could put your personal information at risk, Nibajee will immediately take the following steps:

• Will assess the nature and extent of the breach
• Will notify affected users within 72 hours
• Will report to relevant regulatory authorities
• Take immediate action to prevent further damage
• Will investigate the cause of the breach and implement future preventive measures

If you notice any suspicious activity on your nibajee account, notify us immediately and change your password.

13. Privacy policy updates and changes

Nibajee regularly reviews and updates this privacy policy to reflect legal requirements, technological developments, and changes in our business practices. When any significant changes are made, Nibajee will notify you in the following ways:

• Email notification to your registered email address
• Display a prominent notice on the Nibajee website
• Pop-up notification when you log into your account

The effective date of the updated policy will be noted at the top of this page as "Last Updated." If the changes are significant, Nibajee may ask you to accept the updated policy. Continued use of Nibajee services after the updated privacy policy becomes effective means you have accepted the new terms.

14. Contact and complaints

If you have any questions, concerns, or complaints about this privacy policy, or wish to exercise your privacy rights, please contact the Nibajee Data Protection Team. We take all inquiries seriously and strive to respond quickly. You can contact us:

If you are unable to resolve your privacy concerns with nibajee, you have the right to file a complaint with your country's Data Protection Supervisory Authority. If you are located in the European Union, you may lodge a complaint with your local Data Protection Authority.

Key Information Summary